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Tell us about your experience with us

Feedback Form

 

We welcome feedback as it helps us to know what we are doing well and where we need to improve. All feedback is followed up by one of our managers.

How to tell us about your experience with North Richmond Community Health

  • fill out the feedback form below
  • talk to our staff
  • speak with the manager or person in charge
  • ask our reception staff for a feedback form when you next visit
  • speak with our Quality Manager on 9418 9974 between Monday and Friday (or leave a voicemail with your name)

If you are unsatisfied with your feedback form resolution, please contact:

Health Complaints Commissioner | Tel: 1300 528 113
Mental Health Complaints Commissioner | Tel: 1800 246 054
Commissioner for Privacy and Data Protection | Tel: 1300 666 444
Disability Services Commissioner | Tel: 1800 677 342
My Aged Care Complaints | Tel: 1800 200 422

How will you know what we did with your feedback?

  • We try to contact you if you provide your details.
  • We often design posters and TV displays with feedback outcomes.
  • We add feedback improvements to our website.

You said. We did.

Find out what changes we have recently made in response to client and community feedback here.

Interpreting

Tell our staff if you require an interpreter or want a copy of our feedback form in another language.

 

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