Work with us

A collaborative, positive and flexible working environment.

Job vacancies

Health Promotion Concierge (Officer)
  • Casual position

Position Description

North Richmond Community Health (NRCH) is committed to making healthcare more accessible and culturally relevant. With the recent addition of Victoria’s first Medically Supervised Injecting Room, NRCH works with community members to support social justice principles which afford all people the right to dignity, respect, and the highest quality of care.

NRCH provides a range of medical, allied health, dental and community services to clients from all backgrounds.

The Health Promotion Concierge (Officer) (casual position) will assist in the delivery of health promotion activities under the guidance of the Health Promotion Coordinator according to the four-year Integrated Health Promotion Plan (IHP) and annual Action Plan.

This role will work closely with different departments across NRCH with the aim of delivering health and wellbeing initiatives and projects to the estate residents at NRCH and our wider catchment.

ROLES AND RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO

  • Assist the Health Promotion team in implementing projects and events where relevant.
  • Provide relevant health promotion information to residents of North Richmond and beyond.
  • Work closely with NRCH’s different teams collaboratively on health promotion related initiatives.
  • Engage with the community and raise awareness on key public health issues.
  • Promote NRCH’s services to our community and identify barriers in access.
  • Map existing community health resources, activities and practices that already exist in the local community that can be supported to promote health and wellbeing.
  • Consult with the community to identify areas of interest and need for health promotion.
  • Provide support to the Health Promotion volunteers as required.

ESSENTIAL EXPERIENCE AND ATTRIBUTES INCLUDE, BUT ARE NOT LIMITED TO

  • Must be local to the City of Yarra community and/or strong connections to the North Richmond Estate.
  • Team player with an interest in public health and community engagement.
  • Excellent communication and interpersonal skills, including ability to relate to Culturally and Linguistically Diverse communities and different age groups.
  • A second language is desirable. 
  • Excellent time management skills and ability to work independently.
  • Ability to escalate any issues as needed for support or assistance, including security or management support.
  • Experience leading a project and supporting volunteers or staff is desirable.

This is a unique opportunity to work with a leading Victorian healthcare organisation where you can truly make a difference to patients, people and the community.

To apply for this position, please forward your covering letter and resume to workforus@nrch.com.au including the subject line Health Promotion Concierge (Officer) Application, by close of business on Wednesday, 28 April 2021

The preferred candidate will be required to undergo a Police Check prior to any offer of employment being made and only successful candidates will be notified.

Harm Reduction Practitioners
  • Part time fixed-term contract

Position Description

North Richmond Community Health (NRCH) is committed to making healthcare more accessible and culturally relevant. With the recent addition of Victoria’s first Medically Supervised Injecting Room, NRCH works with community members to support social justice principles which afford all people the right to dignity, respect, and the highest quality of care.

NRCH provides a range of medical, allied health, dental and community services to clients from all backgrounds.

The Harm Reduction Practitioner position (Part Time Fixed Term Contract) is responsible for supervising clients before, during and after episodes of injecting. The position aims to optimise health by saving lives and reducing injury from the negative effects associated with drug use. Core activities include client engagement, working with complex and challenging behaviours, health assessment, management of health emergencies, health education, brief interventions and referral to other health and welfare services. This position is part of the MSIR Harm reduction team and works closely with the Nursing team.

This position is accountable to and works under the general direction and guidance of the Harm Reduction Practitioner Team Leader, the shift direction and guidance of the Nurse in Charge and receives guidance, support and direction from the MSIR Management team.

The part time fixed contract is for a variety of weekday shifts. Shift times are 06.30-14.30 and 13.30-21.30

Key responsibilities of the role include:

  • Observe and monitor client’s wellbeing throughout their visit to MSIR, acting on client alerts and behavioural contacts as indicated.
  • Provide interventions for safer injecting and health promotion
  • Engage with clients to identify health needs and refer to local health and welfare services
  • Develop and maintain skills in overdose management, incident de-escalation and management, infection control, vein care and safer injecting practices, harm reduction and health promotion.
  • Participate in needle/syringe retrievals and monitor the area around NRCH as required
  • Provide outreach support and respond to overdoses in the surrounding area as directed

KEY SELECTION CRITERIA

Essential Qualifications and Experience:

  • Qualifications in Welfare or Social Sciences, Psychology, Public Health or equivalent
  • Demonstrated ability to engage with vulnerable people who may exhibit complex and challenging behaviours
  • Experience working in needle and syringe programs, drug and alcohol services, crisis services
  • Computer competence including the use of clinical databases

Key Attributes:

  • Understanding of, and commitment to, Harm Reduction and Social Justice
  • Understanding of the health, social and legal issues related to injecting drug use and marginalised populations
  • Demonstrated skill and experience providing a comprehensive range of harm reduction interventions with people who inject drugs
  • Highly developed interpersonal and communication skills, including problem solving ability and conflict resolution skills, as well as sound oral and writing skills
  • Demonstrated ability to work in a team environment

Preferred:

  • 2 years’ experience working with people who inject drugs advantageous
  • Experience in psychosocial and drug use assessment and referral, supportive counselling and crisis management desirable
  • Experience of working in a trauma-informed model of care desirable

For further information regarding this position please contact Sarah Hiley, Harm Reduction Team Leader on sarahhi@nrch.com.au.

To apply for this position, please forward a cover letter which addresses the key selection criteria and your resume to workforus@nrch.com.au including the subject line Harm Reduction Practitioner Application, by close of business on Wednesday 14th April 2021. Please note that applications that do address the Key Selection Criteria cannot be assessed.

The preferred candidate will be required to undergo a Police Check prior to any offer of employment being made and only successful candidates will be notified.

Registered Nurse, Medically Supervised Injecting Room
  • Part-Time, Fixed-Term
  • 0.6 EFT/22.8 hours per week preferred

Position Description

North Richmond Community Health (NRCH) is committed to making healthcare more accessible and culturally relevant. With the recent addition of Victoria’s first Medically Supervised Injecting Room, NRCH works with community members to support social justice principles which afford all people the right to dignity, respect, and the highest quality of care.

NRCH provides a range of medical, allied health, dental and community services to clients from all backgrounds.

This is a unique opportunity to become a part of Victoria’s first Medically Supervised Injecting Room (MSIR) at North Richmond Victoria.

NRCH is seeking to employ a number of Registered Nurses.

This position is responsible for supervising clients before, during and after episodes of injecting. Core activities include client engagement, working with complex and challenging behaviours, health assessment, management of health emergencies, health education, brief interventions and referral to other health and welfare services.

Key Responsibilities include, but are not limited to:

Clinical

  • Observe and monitor client’s wellbeing throughout their visit to MSIR, acting on client alerts and behavioural contracts as indicated.
  • Provide client education around vein care, drug use, harm reduction strategies
  • Engage with clients to identify health needs and refer to local health and welfare services
  • Record all client observations and/or interactions on the relevant MSIR forms, clinical database and medical record.
  • In collaboration with members of the healthcare team plan, implement and evaluate patient/client care.
  • Follow the Nurse in Charge direction and assist as required during client emergencies

NSP/Outreach

  • Provide needle syringe (NS) equipment.
  • Participate in needle/syringe retrievals and monitor the area around NRCH as required
  • Provide outreach support and respond to overdoses in the surrounding area as directed

We are offering part time positions and we are looking for Registered Nurses with

  • At least two years post graduate experience
  • Experience working in needle and syringe programs, drug and alcohol services, crisis services, Emergency Department desirable
  • Experience in psychosocial and drug use assessment and referral, supportive counselling and crisis management desirable
  • Computer competence including the use of clinical databases
  • Understanding of, and commitment to, Harm Reduction and Social Justice
  • Understanding of the health, social and legal issues related to injecting drug use and marginalised populations
  • AHPRA registration
  • CPR Certificate with Oxygen Administration
  • First Aid Certificate

To apply for this position, please forward your covering letter and resume to workforus@nrch.com.au including the subject line Registered Nurse, Medically Supervised Injecting Room Application.

The preferred candidate will be required to undergo a Police Check prior to any offer of employment being made and only successful candidates will be notified.

Work with us

Our organisation is a busy health hub in the middle of Richmond. North Richmond Community Health, which includes the Centre for Culture Ethnicity and Health, is a great place to work.  You’ll find an environment where staff are inspired through meaningful work and supported by colleagues and management. We prioritise an inclusive and positive working atmosphere at North Richmond Community Health. With flexible working arrangements, we help ensure that people of all circumstances are well-represented in our staff.

As an employee, you’ll enjoy a number of benefits including:

  • flexible working arrangements, including purchased leave, Accrued Days Off and Time-In-Lieu
  • wellbeing policy, with on-site subsidised fitness classes including pilates and personal training, work health checks and social events
  • comprehensive and competitive salary packaging options.

We enjoy rich cultural diversity in our workforce. Approximately 55% of our staff were born overseas and over 75% identify with an ethnicity other than Australian. Over 65% of our staff speak languages other than English. We would like to hear from you if you have:

  • superior skills in delivering culturally-responsive services in your given field
  • keen ability to contribute to a respectful collegiate environment
  • can contribute to innovation and service improvement
  • effective relationship building skills to foster a harmonious workplace.

You are welcome to send expressions of interest in employment at North Richmond Community Health or the Centre for Culture, Ethnicity and Health to workforus@nrch.com.au. To see positions available at the Centre for Culture and Ethnicity and Health, go to their website.

Click on the question marks to view the details of each value.

OUR PEOPLE

Our Clients
Our Staff
Our Community
Our Contractors, Students and Volunteers
Our External Stakeholders

CONNECTEDNESS WITH OUR COMMUNITY
  • understand how community, social connections and support affect people’s overall health and wellbeing
  • our success is driven by our ability to build relationships, break silos and connect across teams, functions and our community
  • our whole is greater than the sum of our parts
  • value team and community, as much as individuals
  • how we get things done is as important as what we achieve – the means are greater than the end.
INNOVATION
  • embrace change and be open to doing things differently
  • embrace new technology and look for efficiencies with resources
  • have a continuous improvement mindset, exploring opportunities to improve ways of working
  • strive to meet new and emerging client and/or community demands or needs
OPENNESS
  • act with integrity and honesty, be transparent in your dealings, choose words and actions that are sincere and not misleading
  • share ideas freely, communicate clearly and with positive intent
  • actively listen and be receptive to feedback and ideas, encouraging others to contribute and speak up
  • avoid any real or apparent conflicts of interest and use powers responsibly
ORGANISATIONAL LEARNING
  • make the workplace a training ground for professional growth and transformation
  • learning is emphasised and values, encourage making time to update knowledge and skills
  • follow evidence-based practice
  • be allowed to try new things and sometimes make mistakes or not always get it right
  • learn constantly and keep abreast of latest developments and industry best practise
EMBRACE DIVERSITY
  • put yourself in other’s shoes, treating them how you would want to be treated
  • contribute to the diversity of NRCH, actively support what makes people different and different perspectives
  • foster a culture of inclusion where every voice is welcome, heard and respected – LGBTIQA+, women, people with a disability, First Nations and those from migrant and refugee backgrounds
  • endeavour to reflect everyone’s needs and preferences, avoiding ‘one-size fits all’ approaches
  • ensure freedom from exclusion, discrimination, harassment and bullying
  • we ensure clients and staff cultural safety
RESPECT FOR OTHERS
  • demonstrate dignity and respect for colleagues, our clients and community members
  • ensure due regard for people’s feelings, wishes, views and rights
  • treating others fairly and objectively
  • always communicate with respect, integrity and honesty
EQUITY OF ACCESS
  • ensure provision of services to all vulnerable people without exception
  • demonstrate respect for our clients and members of the community; being compassionate to different circumstances and experiences
  • treat all members of our community fairly and objectively, being sensitive to unique differences
  • ensure freedom from any forms of exclusion, with information sharing, transparency and accessibility

Membership

We are currently updating our membership application form and will be making that available online shortly. In the meantime, please contact anastasiag@nrch.com.au with any membership queries.

Student Placements/Work Experience

North Richmond Community Health provides a supportive environment for Student Placements and Work Experience offered to post-secondary, undergraduate and post-graduate students. Our placements aim to provide students with a valuable experience that enhances specific skills, leading to increased employability. Placement opportunities are available in the following disciplines:-

  • Occupational Health
  • Speech Pathology
  • Social Work
  • Medical
  • Nursing
  • Allied Health
  • Dental
  • Community Services

Applications will only be accepted by filling out either a Student Placement or Work Experience form.  Please email completed forms to Diana Nicolescu at dianan@nrch.com.au. For enquiries contact Diana on (03) 9418 9867.

All applicants must have a current Police Check and Working with Children Check (obtained at their own expense) and must be covered by insurance.

Unfortunately, not all applicants can be offered a place.  This will be determined by the availability of qualified staff to supervise students.

Application Form Student Placements

Application Form Work Experience

Volunteering Opportunities

We have a range of volunteering roles throughout the year. Our volunteers bring with them their unique backgrounds, skill set and experiences making a dynamic Volunteer Team.

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