Oral Health (Dental)

Award winning dental and oral health services, provided in a friendly, modern environment.

 

What we provide:

North Richmond Community Health provides award-winning oral health services in Richmond, North Fitzroy, interstate and internationally. Rather than taking a ‘drill and fill’ approach, we focus on preventative and holistic care to give you the best possible value and long-lasting improvements in your health.

  • minimal intervention dentistry
  • children’s oral health care including Hall Technique crowns
  • cleaning and gum health services
  • managing decay
  • fillings
  • denture care
  • extractions
  • support to help you stop smoking
  • oral health education
  • relief of oral pain.

Our services are:

  • available to public and private patients
  • non-judgmental
  • culturally sensitive
  • available in languages other than English.
Public dental services

You may be eligible to access our oral health services for free or at a reduced cost through the public dental system. If you are receiving free or subsidised services, you will most likely be put on a waiting list, unless you belong to a priority access group.

 

Group Subsidised care Free care Priority access
All children aged 0 – 12 years Yes Yes
Young people aged 13 – 18 who are eligible for the Child Dental Benefits Scheme Yes Yes
Young people aged 13 – 17 who are Health Care Card holders or are dependents of concession card holders Yes Yes
All children and young people aged up to 18 who are in Out-of-Home Care provided by the Department of Health and Human Services Yes Yes
All youth justice clients up to 18 in custodial care Yes Yes
Adults aged 18 and over who are Health Care Card or Pensioner Concession Card holders or dependents of concession card holders  Yes
All refugees and asylum seekers Yes Yes
All Aboriginal and Torres Strait Islander people Yes Yes
Registered clients of mental health and disability services, supported by a letter of recommendation from their case manager Yes Yes
Attendee of a special or special development school, supported by a letter of recommendation from the school Yes Yes
Those receiving care from undergraduate students Yes Yes
Homeless people and people at risk of homelessness Yes Maybe Yes
Pregnant women Yes (private fees apply if you do not have a concession card) Yes

For public dental patients eligible for subsidised care, the following fees apply:

  • General care: from $29and capped at $116
  • Emergency care: $29
  • Dentures: $69.50 per denture, capped at $139 for a full upper and lower acrylic denture.
  • Specialist dental services: if you require specialist dental care that we do not offer, you will be referred to the Dental Hospital in Carlton.

Denture care 

Dentures can be made and fitted for people who no longer have any natural teeth, under the public dental scheme. If you still have natural teeth, you will need to access general dental care first. You may be put on a waiting list to receive dentures.

Private dental services

If you access our services as a private patient and do not receive government subsidies for dental care, you will not be put on a waiting list. However, normal private fees apply.

Emergency care

Emergency care is available if you have:

  • dental pain (teeth, mouth, gum or jaw)
  • facial swelling
  • bleeding (trauma affecting the mouth)
  • had an accident involving your mouth or teeth.

During emergency care, the dentist will aim to reduce or stop pain. If you need emergency treatment, please contact reception so we can determine how quickly you need treatment.

Specialist care

 

If you require specialist care, you will be referred to the Royal Dental Hospital of Melbourne. Specialist care can include:

  • Endodontics: root canal treatment for those where routine treatment is not possible
  • Prosthodontics: includes dentures, crowns and bridges for those people who have more  complex dental problems
  • Orthodontics: tooth straightening for people with more serious dental problems
  • Periodontics: treatment of severe gum disease
  • Paediatrics: treatment for children with complex dental, medical and other problems
  • Oral Medicine: treatment for a variety of diseases of the lips, cheeks, tongues and jaw joints
  • Oral Surgery: complex surgical procedures involving the teeth, mouth and jaws.

Interpreters

Telephone and on-site interpreters can be arranged in any language at no cost to you.

Cancellations

If you can’t make your appointment, please contact us within 24 hours of your scheduled time. There is a fee of up to $50 for cancellations and no show. The fee must be paid before we can arrange any further appointments.

Key information

How to make an appointment

Richmond

 

Phone

(03) 9418 9873
Fax: (03) 9428 2269

Address:

North Richmond Community Health
Level 1, 23 Lennox St Richmond, VIC 3121

 

Opening Hours:

Monday 9am – 4.30pm
Tuesday 9am – 6.30pm
Wednesday 9am – 4.30pm
Thursday 9am – 6.30pm
Friday 9am – 4.30pm
Saturday
(Private)
9am – 12.30pm
Sunday Closed

Other Oral Health Projects

Chompers

Chompers is a free outreach school dental program developed by North Richmond Community Health. Through Chompers, we provide oral health assessments and oral health and nutrition education to our local schools and early learning centres in the City of Yarra.

Chompers’ overall aim is to increase access to dental care to families in the City of Yarra and improve the oral health of children and young adolescents by working collaboratively with the community. The Chompers team consists of Oral Health Therapists and Dental Assistants. Together, we provide individual oral health assessments for all consenting children and oral health and nutrition education. We cover topics like healthy eating, dental disease, tooth brushing and understanding plaque.

Since the program began in 2014, we have worked with more than 15 primary schools and 14 early learning centres – and provided more than 2337 check-ups. If we identify a child who is at high-risk of oral health problems, we invite them to come to our clinic for free treatment.  We also use our assessments to identify particular schools which are considered ‘high-risk’ and visit on an annual basis.

North Richmond Community Health is currently planning a similar program for high schools and trialing the provision of dental treatment at schools.

 

To learn more, contact our oral health team: 
E-mail: teeth@nrch.com.au

Pearly Whites

Pearly Whites is an aged care dental outreach program developed in partnership with the Melbourne Primary Care network. We provide oral health check-ups and information to aged care facilities within the Inner North West Melbourne Medicare Local catchment. Pearly Whites aims to:

  • improve the oral health of residents of aged care facilities within our catchment
  • increase oral health knowledge for both staff and residents of aged care facilities
  • establish referral pathways for dental care when required
  • enable aged care facilities to meet their accreditation requirements.

What we achieve in three to four visits:

  • Visit 1: We provide an information pack to the facility and book future visits.
  • Visit 2: Our Dental Hygienist conducts individual oral health assessments for residents. A report is provided for each resident and a summary report is provided for the facility.
  • Visit 3: Oral Health Educators provide an educational session and workshop with facility staff
  • Visit 4: We conduct follow-up sessions with both residents and staff at the facility. We may also provide assistance with referrals for dental treatment and a limited amount of care provided within the facility, as negotiated.

To learn more, contact our oral health team: 
E-mail: teeth@nrch.com.au

Kose Nehan

Kose Nehan is North Richmond Community Health’s Timor-Leste (East Timor) child oral health program.

The program, which supports schools and a dental service in the Aileu district, helps children form good dental hygiene and prevent dental disease. The two-way exchange of skills and knowledge between Australian and Timorese dental professionals is one of the most valuable elements of the program.

Kose Nehan has been piloted in two schools for several years, and in 2016 is expanding to another six schools, reaching a total of 1,500 children. We have also developed the Kose Nehan school reader in collaboration with our major partner, Friends of Aileu, distributed to primary schools throughout Timor-Leste.

The program is the result of five year-long partnership with Friends of Aileu. Colgate Australia have also generously supported the program, donating toothpaste and over 2,000 toothbrushes. Dental Health Services Victoria, which funds North Richmond Community Health’s oral health program, have supported Kose Nehan from its beginning through the donation of equipment and membership of program’s steering group.

To learn more, contact our oral health team: 
E-mail: teeth@nrch.com.au

Diabetes and Oral Health Research

The Australian Bureau of Statistics (ABS) has recorded 1 million Australians diagnosed with diabetes in 2017 and 2018. Periodontal diseases have been associated with approximately 20-50% of people with diabetes, with the condition leading to tooth loss, reduced or loss of oral function, poor nutrition and poor quality of life.

Our oral health program is well underway with their Diabetes and Oral Health Research project. The research project aims to improve diabetes and oral health management through interprofessional collaboration between general medical and oral health practitioners. The current focus of the Diabetes and Oral Health Research project is on the validation of the Periodontal Risk Assessment tool.

Our Diabetes Educator and Primary Health Care Nurses will complete the screening tool on their patients to ascertain if the tool determines risk to periodontitis. The same patient will undergo a dental assessment by an Oral Health Practitioner using the community periodontal index treatment needs (CPITN) index to record the condition of the gums and periodontal tissues in six different sites inside the mouth.

To learn more, contact our oral health team: 
E-mail: teeth@nrch.com.au

Working Staff

Alyson Bettega

Alyson Bettega Senior Oral Health Therapist Melbourne 

Senior Oral Health Therapist

Alyson contributes to the oral health team with quality clinical care and leadership skills as an Oral Health Therapist and clinical team leader at North Richmond Community Health.

With 12 years of experience in a variety of settings in Australia, Alyson has developed her passions in mentoring, education and quality care at North Richmond Community Health.  Since joining the oral health team, Alyson has continued her personal education in smoking cessation counselling, education, clinical leadership and advanced clinical practice.  She has a particular interest in the Hall Technique and is a key member in North Richmond Community Health’s Hall Technique training program.

Alyson also assists in research programs and the maintenance of practice policies.  She truly values community health and is committed to integrating oral health with all healthcare streams.

Ana Ivanovic

Ana Ivanovic Dental Hygienist and acting Clinical Team Leader Melbourne 

Dental Hygienist and acting Clinical Team Leader

 

Ana is a Dental Hygienist and acting Clinical Team Leader at North Richmond Community Health.  Her career in the dental industry began in 2002 initially as a trainee dental assistant, graduating from RMIT as a Hygienist in 2014.

Ana is very passionate about education and health, in particular preventive based care and is involved in various programs where she provides oral health services locally and in rural Indigenous communities.

She is compassionate to underprivileged and marginalised communities and strives to empower her patients by creating a comfortable, non-judgemental clinical environment. She believes no one should be afraid to take charge in improving their oral health.

Maria Luisa Mamerto

Dental Hygienist

 

Maria is a dentist from the Philippines. She obtained her degree in 2004 and worked as a Dental Assistant for 8 years in both private and community clinics. She has been working as a Dental Hygienist at North Richmond Community Health since February 2016.

She is passionate and committed to providing oral health services to the community, in particular the elderly. She initially joined the oral health team as a volunteer Dental Hygienist for the Pearly Whites Aged Care Dental Program.

Maria’s interest in research work is creating a path for her in Oral Health Research. She has been involved in a number of North Richmond Community Health Oral Health Research Projects.

She is continuing her vocation to people from all ‘walks of life’, delivering preventive oral health services to residents in different residential aged care facilities and to culturally diverse people in the community, empowering the message of the ‘importance of oral health as an important component of our general health’.

North Richmond Community Health’s Oral Health service is supported by the Victorian Government.

Select Language