Our Leadership

Meet our Executive Leadership Team

Our executive leadership team shares a profound commitment to health equity. With diverse expertise across healthcare, community services and organisational management, their collective vision drives North Richmond Community Health to deliver transformative care that enhances lives and strengthens community.

Executive Team

Simone Heald

Simone Heald

Chief Executive Officer

Simone has extensive healthcare experience, developing expertise in clinical and healthcare management across quality control, risk management, policy formation, and strategy.

Read more …

With a strong track record of leadership in diverse and challenging healthcare settings, Simone has created environments for community-led services to flourish, including the Family and Child Hub and HomeBase in Mildura. Under her guidance, the evidence-based Canadian CP@Clinic model was pioneered in Victoria, successfully integrating it into the state’s healthcare system.

Simone is passionate about influencing health and community sector change that improves people’s lives. She leads a non-hierarchical culture where people are respected for their contributions while challenging frameworks that disempower vulnerable community members.

Simone is proud of NRCH’s position as a leader in addressing health inequities through innovative, community-focused solutions that provide targeted support to those with the greatest needs.

Read less …

Helen Lesirge

Helen Lesirge

Chief People Officer

With extensive leadership experience across healthcare and corporate sectors, Helen brings strategic vision to people and culture at NRCH.

Read more …

Her background combines organisational development, strategic workforce planning, and building high-performance teams that thrive in complex environments.

Helen champions workplace cultures where diversity is celebrated and staff feel empowered to deliver their best. Her approach balances organisational goals with creating supportive environments where people can grow professionally.

At NRCH, Helen takes pride in strengthening the connection between organisational strategy and people development, ensuring the workforce reflects and understands the diverse community it serves.

Read less …

Adrian Carmody - Chief Corporate Officer

Adrian Carmody

Chief Corporate Officer

Adrian brings over twelve years of expertise in accounting and business management across diverse industries and government sectors in Australia.

Read more …

An analytical professional with a keen eye for detail, he combines strong communication skills with collaborative leadership to achieve strategic outcomes at all levels of the organisation.

Adrian approaches financial management with a commitment to professional excellence and continuous development. His problem-solving techniques translate complex financial concepts into practical solutions that support NRCH’s mission-critical services.

He values the opportunity to contribute to NRCH’s social impact by ensuring sound financial stewardship and effective corporate systems that enable the organisation to sustainably serve the North Richmond community.

Read less …

Senior Leadership

Belinda Bravo - Head of Alcohol and Other Drugs

Belinda Bravo

Head of Alcohol and Other Drugs

Belinda has extensive experience in public policy, having led state-wide mental health, drug reform and education initiatives for over 17 years. She also holds a Doctor of Philosophy from the University of Melbourne.

Read more …

She leads North Richmond Community Health’s Alcohol and Other Drugs Program, including the Medically Supervised Injecting Room, with a focus on improving support for individuals who experience discrimination and stigma in accessing mainstream health services.

Belinda is passionate about improving access to healthcare for individuals who have experienced discrimination and stigma accessing mainstream health services. She believes all Victorians should participate in decision-making about their health without judgment.

Belinda is proud of NRCH’s commitment to addressing health inequities through collaborative, evidence-based approaches and community-led solutions.

Read less …

Mel Shackell, Head of Clinical Services

Mel Shackell

Head of Clinical Services

Mel has more than 20 years’ experience in healthcare, progressing from clinical physiotherapy into senior leadership of large-scale hospital projects and operational portfolios. She has overseen significant developments, guided commissioning processes and led  workforce reform to deliver better outcomes for patients and staff.

Read more …

At NRCH Mel leads clinical services, drawing on her experience to shape accessible, high-quality healthcare that responds to community needs. She is committed to fostering collaboration, translating evidence into practice and creating environments where both staff and patients can thrive.

Read less …

Lisa Foley, Head of Community Services

Lisa Foley

Head of Community Services

Lisa’s career spans more than three decades in human services, with executive leadership roles across government and community organisations. Her work has focused on supporting vulnerable groups through child and family services, disability, homelessness and family violence programs. Lisa has led large regional portfolios, driven sector reform and built sustainable service systems.

Read more …

At NRCH, Lisa leads community services with a focus on supporting vulnerable families and individuals. She is proud to strengthen programs that address complex needs while fostering inclusive, responsive approaches that improve outcomes and build positive organisational culture.

Read less …

Hannah McVean - Manager Community Engagement

Hannah McVean

Manager, Community Engagement

Hannah brings over two decades of experience in social planning, community development, and strategic engagement across the not-for-profit, education, and government sectors.

Read more …

Prior to her role as Community Engagement Manager at NRCH, Hannah led community development initiatives that strengthened social cohesion and participation at the City of Whittlesea, including a Community Leadership program. Her work has consistently demonstrated her ability to develop innovative, high-impact programs that address complex community needs.

Hannah is passionate about promoting equal access and addressing the social determinants of health and wellbeing. She approaches her work with a collaborative mindset, bringing together diverse stakeholders to co-design solutions that truly reflect community needs and aspiration.

At NRCH, Hannah applies her expertise in community engagement with strategic thinking to create meaningful connections between NRCH and the community it serves.

Read less …

Zak Tilley

Zak Tilley

Associate, Chief Executive

Zak’s career spans community services, education, and youth development, with significant experience working alongside populations facing barriers to accessing services in urban and remote settings.

Read more …

His background includes coordinating arts-based programs for First Nations young people in the Northern Territory and leading youth action initiatives at government level, building expertise in community engagement and advocacy.

Zak excels at connecting diverse stakeholders and translating strategic priorities into actionable plans. He brings a unique perspective to NRCH through his firsthand experience with community-led approaches to social change.

Working closely with the executive team, Zak takes satisfaction in supporting NRCH’s efforts to address critical health inequities and create meaningful pathways to better health outcomes for the North Richmond community.

Read less …

Laura O'Shea

Kelly Naess

Principal Lead, Research Evaluation & Health Equity

Kelly holds a PhD in Human Movement Studies and brings extensive expertise in health research and evaluation across education and healthcare settings.

Read more …

Kelly’s international experience includes roles at Malmö University in Sweden and as a research scientist at ASPETAR Qatar.

At NRCH, she applies systems thinking and research translation to drive evidence-based approaches to community health, ensuring programs are both effective and responsive to community needs.

Read less …

Phil Chen - Quality & Risk Manager

Phil Chen

Manager, Quality & Risk

Phil career trajectory spans multiple healthcare settings, progressing from health information management to leading the South East Public Health COVID-19 Response in Victoria.

Read more …

Formative experiences in Monash Health’s High-Risk Pregnancy Unit and various strategic advisory roles have shaped his understanding of how quality systems directly impact patient outcomes and organisational success.

Phil combines analytical precision with empathetic leadership to develop frameworks that elevate service quality while managing risk effectively. His approach emphasises engagement with staff, clients, and communities as essential to meaningful healthcare improvement.

At NRCH, he finds purpose in creating systems that ensure both compliance and continuous improvement, contributing to better health access and outcomes for vulnerable populations in the North Richmond community.

Read less …

Mark Coulter, Manager IT

Mark Coulter

Manager, IT

With more than 30 years in IT, leading teams, building resilient systems and driving digital innovation, Mark has found his professional home at North Richmond Community Health.

Read more …

Technology directly supports the services NRCH offers the wider community including accessible GP care, dental services, mental health support, NDIS programs and community wellbeing initiatives. Combining Mark’s technical knowledge and leadership experience with meaningful work that strengthens one of Melbourne’s most inclusive community health centres is something he finds incredibly rewarding.

Read less …

Phil Chen - Quality & Risk Manager

Briana Carroll

Manager, Communications and Marketing

Briana’s extensive experience in communications has seen her work across various sectors including some of Australia’s largest health, education and not-for-profit organisations.

Read more …

Briana is passionate about for-purpose work and uses her skills in communication strategy, storytelling and project management to lead communication and marketing strategies that have a positive impact.

In leading marketing and communications at NRCH, Briana helps contribute to a thriving organisation by championing creative and accessible communications that engage audiences and help build connection.

Read less …

Phil Chen - Quality & Risk Manager

Frederick McGregor

Manager, Facilities and Procurement

Frederick brings extensive procurement and facilities management experience to NRCH in a role that sees him leading our facilities operations and contracts.

Read more …

He has spent more than 11 years managing complex, multi-site portfolios across housing, retail and government sectors and has a track record of driving efficiencies with an eye to systems and process improvement. At NRCH Frederick oversees everything from capital works and maintenance to contract management and procurement strategy, making sure we can continue to run safely, smoothly and sustainably.

Read less …

Select Language