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Oral Health

Award winning dental and oral health services, provided in a friendly, modern environment.

What we provide:

North Richmond Community Health provides award-winning oral health services in Richmond, North Fitzroy, interstate and internationally. Rather than taking a ‘drill and fill’ approach, we focus on preventative and holistic care to give you the best possible value and long-lasting improvements in your health.

  • minimal intervention dentistry
  • children’s oral health care including Hall Technique crowns
  • cleaning and gum health services
  • managing decay
  • fillings
  • denture care
  • extractions
  • support to help you stop smoking
  • oral health education
  • relief of oral pain.

Our services are:

  • available to public and private patients
  • non-judgmental
  • culturally sensitive
  • available in languages other than English.

Public dental services

You may be eligible to access our oral health services for free or at a reduced cost through the public dental system. If you are receiving free or subsidised services, you will most likely be put on a waiting list, unless you belong to a priority access group.

Group Subsidised care Free care Priority access
All children aged 0 – 12 years Yes Yes
Young people aged 13 – 18 who are eligible for the Child Dental Benefits Scheme Yes Yes
Young people aged 13 – 17 who are Health Care Card or Pensioner Concession Card holders, or are dependents of concession card holders Yes Yes
All children and young people aged up to 18 who are in Out-of-Home Care provided by the Department of Health and Human Services Yes Yes
All youth justice clients up to 18 in custodial care Yes Yes
Adults aged 18 and over who are Health Care Card or Pensioner Concession Card holders or dependents of concession card holders  Yes
All refugees and asylum seekers Yes Yes
All Aboriginal and Torres Strait Islander people Yes Yes
Registered clients of mental health and disability services, supported by a letter of recommendation from their case manager Yes Yes
Attendee of a special or special development school, supported by a letter of recommendation from the school Yes Yes
Those receiving care from undergraduate students Yes Yes
Homeless people and people at risk of homelessness Yes Maybe Yes
Pregnant women Maybe Yes

For public dental patients eligible for subsidised care, the following fees apply:

  • General care: From $28 and capped at $112
  • Emergency care: $28
  • Dentures: $67.50 per denture, capped at $135 for a full upper and lower acrylic denture.
  • Specialist dental services: If you require specialist dental care that we do not offer, you will be referred to the Dental Hospital in Carlton. Patients there will be charged a maximum of $306 for a course of care.

Denture care 

Dentures can be made and fitted for people who no longer have any natural teeth, under the public dental scheme. If you still have natural teeth, you will need to access general dental care first. You may be put on a waiting list to receive dentures.

Private dental services

If you access our services as a private patient and do not receive government subsidies for dental care, you will not be put on a waiting list. However, normal private fees apply.

Emergency care

Emergency care is available if you have:

  • dental pain (teeth, mouth, gum or jaw)
  • facial swelling
  • bleeding (trauma affecting the mouth)
  • had an accident involving your mouth or teeth.

During emergency care, the dentist will aim to reduce or stop pain. If you need emergency treatment, please contact reception so we can determine how quickly you need treatment.

Specialist care

If you require specialist care, you will be referred to the Royal Dental Hospital of Melbourne.

Specialist care can include:

  • Endodontics: root canal treatment for those where routine treatment is not possible
  • Prosthodontics: includes dentures, crowns and bridges for those people who have more  complex dental problems
  • Orthodontics: tooth straightening for people with more serious dental problems
  • Periodontics: treatment of severe gum disease
  • Paediatrics: treatment for children with complex dental, medical and other problems
  • Oral Medicine: treatment for a variety of diseases of the lips, cheeks, tongues and jaw joints
  • Oral Surgery: complex surgical procedures involving the teeth, mouth and jaws.

Interpreters

Telephone and on-site interpreters can be arranged in any language at no cost to you.

 North Richmond Community Health’s Oral Health service is supported by the Victorian Government.

Chompers is a school-based oral health program developed by North Richmond Community Health. We educate and provide check-ups for kids in local schools and kindergartens in the City of Yarra.

Through Chompers, we aim to improve children’s oral health by working collaboratively with the local community and increasing the availability of oral health care to all families.

The Chompers team consists of Oral Health Therapists, a Nutritionist and Dental Assistants. Together, we provide oral health and nutrition education which cover topics like healthy eating, dental disease, tooth brushing and understanding plaque. We also provide oral health assessments for all consenting children.

Since the program began in 2014, we have worked with 14 primary schools and 11 early learning centres – and provided over 2337 check-ups.

If we identify a child who is at high-risk of oral health problems, we invite them to come to our clinic for a free treatment.  We also use our assessments to identify particular schools which are considered ‘high-risk’ and visit on an annual basis. ‘Low-risk’ schools are visited every two years.

North Richmond Community Health is currently planning a similar program for high schools, and trialling the provision of dental treatment at schools.

To learn more, contact our oral health team:

E-mail: teeth@nrch.com.au

Our GP Chronic Disease project focuses on identifying clients with a chronic disease who require oral health care.

Oral health can affect your general health, and improvements in oral health can benefit health outcomes for people with a chronic disease such as diabetes or cardiac disease. Likewise, aspects of chronic disease management can have an impact on oral health. For example, some people can experience ‘dry mouth’ from certain medications, diabetes and smoking.

The GP Chronic Disease project involves integrating oral health assessments into a GP team care planning session. A dental hygienist and GP practice nurse are part of the team care planning process to improve your understanding of the relationship between general and oral health.
We work across different parts of North Richmond Community Health to provide you with the best quality of care.

To learn more, contact our oral health team:

E-mail: teeth@nrch.com.au

Pearly Whites is an aged care dental outreach program developed in partnership with the Melbourne Primary Care network. We provide oral health check-ups and information to aged care facilities within the Inner North West Melbourne Medicare Local catchment.

Pearly Whites aims to:

  • improve the oral health of residents of aged care facilities within our catchment
  • increase oral health knowledge for both staff and residents of aged care facilities
  • establish referral pathways for dental care when required
  • enable aged care facilities to meet their accreditation requirements.

What we achieve in three to four visits:

  • Visit 1: We provide an information pack to the facility and book future visits.
  • Visit 2: Our Dental Hygienist conducts individual oral health assessments for residents. A report is provided for each resident and a summary report is provided for the facility.
  • Visit 3: Oral Health Educators provide an educational session and workshop with facility staff
  • Visit 4: We conduct follow-up sessions with both residents and staff at the facility. We may also provide assistance with referrals for dental treatment and a limited amount of care provided within the facility, as negotiated.

To learn more, contact our oral health team:

E-mail: teeth@nrch.com.au

Kose Nehan is North Richmond Community Health’s Timor-Leste (East Timor) child oral health program. The program, which supports schools and a dental service in the Aileu district, helps children form good dental hygiene and prevent dental disease. The two-way exchange of skills and knowledge between Australian and Timorese dental professionals is one of the most valuable elements of the program.

Kose Nehan has been piloted in two schools for several years, and in 2016 is expanding to another six schools, reaching a total of 1,500 children. We have also developed the Kose Nehan school reader in collaboration with our major partner, Friends of Aileu, distributed to primary schools throughout Timor-Leste.

The program is the result of five year-long partnership with Friends of Aileu. Colgate Australia have also generously supported the program, donating toothpaste and over 2,000 toothbrushes.

Dental Health Services Victoria, which funds North Richmond Community Health’s oral health program, have supported Kose Nehan from its beginning through the donation of equipment and membership of program’s steering group.

To learn more, contact our oral health team:

E-mail: teeth@nrch.com.au

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