Work with us
A collaborative, positive and flexible working environment.
Work with us
Our organisation is a busy health hub in the middle of Richmond. North Richmond Community Health, which includes the Centre for Culture Ethnicity and Health, is a great place to work. You’ll find an environment where staff are inspired through meaningful work and supported by colleagues and management. We prioritise an inclusive and positive working atmosphere at North Richmond Community Health. With flexible working arrangements, we help ensure that people of all circumstances are well-represented in our staff.
As an employee, there are a number of benefits available:
- flexible working arrangements, including purchased leave
- wellbeing policy, with on-site subsidised fitness classes including pilates and personal training, work health checks and social events
- comprehensive and competitive salary packaging options.
We enjoy rich cultural diversity in our workforce. Approximately 55% of our staff were born overseas and over 75% identify with an ethnicity other than Australian. Over 65% of our staff speak languages other than English. We would like to hear from you if you have:
- superior skills in delivering culturally-responsive services in your given field
- keen ability to contribute to a respectful collegiate environment
- can contribute to innovation and service improvement
- effective relationship building skills to foster a harmonious workplace.
You are welcome to send expressions of interest in employment at North Richmond Community Health or the Centre for Culture, Ethnicity and Health to workforus@nrch.com.au. To see positions available at the Centre for Culture and Ethnicity and Health, go to their website.
Job vacancies
Chief Corporate Officer
Chief Corporate Officer
The role
- Lead our corporate services while exemplifying our core values
- Be part of a small but impactful Executive Team driving strategic and cultural change
- Permanent full-time role
- Melbourne based plus hybrid working
Provide strategic and pragmatic leadership and insights to the CEO, Executive Management Team, and Board to ensure optimal financial and operating performance for NRCH. The CCO will manage and oversee key areas including Finance, IT, Facilities, Data, and Asset Management, and identify and implement strategies to position NRCH for sustainability and growth aligned with the future direction of the organisation.
Drive accountable and sustainable corporate and financial governance in a community health organisation that is a dynamic force dedicated to transforming the landscape of healthcare accessibility The role will role model the organisational values and provide constructive, collaborative and respectful leadership to NRCH people, partners and stakeholders, along with demonstrating commitment to driving innovation and inclusivity.
About you
- A collaborative, innovative and strategic leader committed to addressing health inequity
- Extensive senior leadership experience in finance or business including demonstrated expertise in corporate governance
- Proven success in fostering strong and inclusive organisational culture and capability.
- CPA/CA qualified and prior Company Secretary experience would be highly regarded.
Our benefits:
- Generous NFP salary packaging arrangements available (up to $15,900 each year) plus option to package meal and entertainment expenses (up to $2,650)
- Additional leave benefits (wellness leave, study leave, purchased leave etc.)
- Flexible, hybrid working arrangements
- Free onsite car parking
About North Richmond Community Health
North Richmond Community Health (NRCH) is committed to making healthcare more accessible and culturally relevant. This includes Victoria’s first Medically Supervised Injecting Room, We work with community members to support social justice principles which afford all people the right to dignity, respect, and the highest quality of care. NRCH provides a range of medical, allied health, dental and community services to clients from all backgrounds.
How to apply
The position description can be found here.
To apply for this position, please forward your resume and cover letter addressing key selection criteria to workforus@nrch.com.au including the subject line Chief Corporate Officer Application, by 9am on 22 April 2024.
Additional information
All offers of employment are subject to a satisfactory National Criminal History Check.
All NRCH must also demonstrate evidence of vaccinations prior to commencement of employment, based on the Immunisation Category relating to their role.
Head of Clinical Services
Head of Clinical Services
The role
- Drive clinical excellence focussed on positive consumer experience and quality patient outcomes
- Manage and oversee key clinical services including service review and evaluation, accreditation and budget processes
- Play a key role in developing and enhancing service integration at NRCH
- Permanent full-time role
- Melbourne based plus hybrid working
The Head of Clinical Services will oversee the organisation’s ongoing operations and service development of Community Health clinical services including Allied Health, Counselling and Casework, Dental, Medical, and Post Acute Care. By supporting the organisation to drive culture change and embed the principles of service integration, this role will ensure NRCH meets all legislative, accreditation and funding targets and objectives.
Additionally, the HoCS is responsible and accountable for providing oversight of professional and quality standards, workforce development, financial and resource allocation for relevant clinical services, including the support of clinical governance. Specific responsibilities include: .
- Actively seek additional grants and/or alternative funding streams for expanding clinical health services; with collaborative planning and submission writing with stakeholders, effective project management and timely reporting and evaluations.
- Lead, develop and maintain strong partnerships and relationships with all stakeholders, both internal and external, who may contribute to enhancing clinical services.
- Responsible for developing NRCH service integration in collaboration with other Senior Leaders to ensure that all programs address the social determinants of health and focus on consumer centred practice and improving client experience and outcomes.
About you
- A capable, influential and culturally competent leader adept at operationalising strategy into outcomes and well versed in quality and continuous improvement
- Proven leadership and management experience within Community Health or similar (with significant experience in managing clinical services)
- Collaborative and innovative, with demonstrated change management skills
- Skilled in stakeholder and partnership management (particularly government)
- Qualifications or equivalent in Clinical Health/Community Development and/or Business
Our benefits:
- Generous NFP salary packaging arrangements available (up to $15,900 each year) plus option to package meal and entertainment expenses (up to $2,650)
- Monthly ADO (for full-time) and additional leave benefits (wellness leave, study leave, purchased leave etc.)
- Flexible, hybrid working arrangements
- Free onsite car parking
About North Richmond Community Health
North Richmond Community Health (NRCH) is committed to making healthcare more accessible and culturally relevant. This includes Victoria’s first Medically Supervised Injecting Room, We work with community members to support social justice principles which afford all people the right to dignity, respect, and the highest quality of care. NRCH provides a range of medical, allied health, dental and community services to clients from all backgrounds.
How to apply
The position description can be found here.
To apply for this position, please forward your resume and cover letter addressing key selection criteria to workforus@nrch.com.au including the subject line Head of Clinical Services Application, by 9am on 22 April 2024.
Additional information
All offers of employment are subject to a satisfactory National Criminal History Check.
All NRCH must also demonstrate evidence of vaccinations prior to commencement of employment, based on the Immunisation Category relating to their role.
Head of Community Services
Head of Community Services
The role
- Drive performance excellence and sustainable service growth and development aligned to strategy
- Lead and design key community services including annual planning, strategy and budget processes
- Permanent full-time role
- Melbourne based plus hybrid working
The Head of Community Services manages and oversees key community programs including the Centre for Culture Ethnicity and Health, Healthy Communities, Community Empowerment and Development, Outreach and Community Engagement, Volunteers, and other community service projects as they are developed. Reporting to the Chief Operations Officer, the role forms part of the Executive Members Table and supports the organisation to meet its Strategic Objectives. The role will be responsible for seeking strategic and viable funding opportunities for relevant services.
The Head of Community Services guides and directs the organisation’s focus on client experience and community engagement through collaborative and strategic stakeholder and partnership management. Embedding the principles of service integration across NRCH, this role ensures all legislative, accreditation and funding targets and objectives are met and exceeded.
About you
- A forward-thinking, influential and capable leader adept at operationalising strategy into outcomes
- Proven leadership and management experience within Community Health or similar
- Collaborative and innovative, with demonstrated change management skills
- Skilled in stakeholder and partnership management (particularly government)
- Qualifications or equivalent in Community Development and/or Business
Our benefits:
- Generous NFP salary packaging arrangements available (up to $15,900 each year) plus option to package meal and entertainment expenses (up to $2,650)
- Monthly ADO (for full-time) and additional leave benefits (wellness leave, study leave, purchased leave etc.)
- Flexible, hybrid working arrangements
- Free onsite car parking
About North Richmond Community Health
North Richmond Community Health (NRCH) is committed to making healthcare more accessible and culturally relevant. This includes Victoria’s first Medically Supervised Injecting Room, We work with community members to support social justice principles which afford all people the right to dignity, respect, and the highest quality of care. NRCH provides a range of medical, allied health, dental and community services to clients from all backgrounds.
How to apply
The position description can be found here.
To apply for this position, please forward your resume and cover letter addressing key selection criteria to workforus@nrch.com.au including the subject line Head of Community Services Application, by 9am on 22 April 2024.
Additional information
All offers of employment are subject to a satisfactory National Criminal History Check.
All NRCH must also demonstrate evidence of vaccinations prior to commencement of employment, based on the Immunisation Category relating to their role.
General Practitioner
We are looking for a GP specialist to work at least 4 sessions per week (0.8EFT) in caring for our diverse patient population, many of whom are vulnerable or from a culturally and linguistically diverse backgrounds.
North Richmond Community Health Centre has 10 GPs (most who have worked here for many years), 2 paediatricians and a range of allied health staff as well as on-site interpreters. We work extremely collaboratively with each other and other staff to provide quality, comprehensive and longitudinal care to a high need population.
The Health Centre is currently open Monday to Friday, with a plan to grow our practice. Current GPs are covered under the choice of an attractive employment contract or high percentage of billings.
We are particularly interested in recruiting GPs with an interest in Women’s Health, and/or the care of people with drug and alcohol problems and/or the care of children and young families. There is flexibility in the timing of sessions.
For further information feel free to have a confidential discussion with:
Dr John Furler on mobile: 0419393156 or johnf@nrch.com.au
Roles and responsibilities and Key Selection Criteria can be viewed in the Position Description here.
Practice Nurse (Casual)
The Practice Nurse will work collaboratively with the GP’s, the Practice Manager, Community Health Nurse and other Allied Health staff to ensure NRCH patients continue to receive high quality, effective care. The Practice Nurse has responsibility for broad clinical activities with an emphasis on chronic disease management, primarily preparing GP management plans, care plans and health assessments. Developing and embedding improved data management and recall systems is also a critical function of the role. The position requires exceptional communication skills and the ability to build and foster relationships within and beyond the organisation.
Roles and responsibilities include, but are not limited to:
- Perform clinical duties within required level of clinical competency, according to best available evidence. Duties include triage, immunisations and other injections; wound management, chronic disease management, ECG’s and collection of pathology samples. Assist doctors with clinical procedures. Maintain clinical documentation.
- Assist with triage, data management, planning & management of patient care and patient advocacy. Telephone patients with test results as directed by medical staff.
- Conduct preventative/screening procedures; assist with patient education and community health promotion activities. Co-ordinate patient recall and GP management plans and team care arrangement.
- Assist Community Health Nurse with sterilisation and maintenance of clinical equipment. Assist with the maintaining stocks of clinical supplies, including correct storage (such as refrigeration), removal of out-of-date stock and ordering supplies. Provide input in purchasing relevant clinical equipment and supplies.
- Maintain awareness of current and new legislation to ensure business is complying with all statutory and regulatory obligations including infection control, sterilisation, hazardous materials & safe handling/disposal of medical waste, records management. Ensure relevant personnel are kept informed and changes are made to systems and procedures as required.
- Act within the practice and nursing code of ethics & appropriate level of clinical competence at all times. Maintain awareness of current evidence and research on clinical practices and inform/educate other practice staff. Change systems and procedures to ensure compliance with best available evidence as applicable.
- Consistently be aware of OHS requirements and comply with them.
Key Selection Criteria
- Current registration with AHPRA as Registered Nurse (Division 1).
- Minimum of 3 years nursing experience, preferably in a community-based role.
- Demonstrated understanding of the needs of general practice and interest in community-based nursing including patient education and health promotion.
- Knowledge of current immunisation schedules, Diabetes management, asthma management, enhanced primary care items, infection control, CPR and emergency resuscitation techniques, equipment & drugs.
- Demonstrate a knowledge of and compliance with all relevant legislation and common law obligations affecting nursing.
- Discharge of duty of care in the course of practice including meeting practice standards, and accountability for nursing actions.
- Demonstrate knowledge of policies and procedural guidelines that have legal implications, for example, ensure documentation conforms to legal requirements.
- Practice only within the limits of their educational preparation and competence.
- Demonstrated patient-focused approach in service provision with genuine empathy and interest in their needs.
- Excellent interpersonal and communication skills across all ages and social groups.
- Undertake all duties in a diligent manner, with honesty and integrity,
- Ability to work cooperatively and independently.
- Ability to prioritise and organise, with attention to detail.
- Demonstrated commitment to ongoing professional development
The position description can be found here.
To apply for this position, please forward a cover letter which addresses the key selection criteria and your resume to workforus@nrch.com.au including the subject line Practice Nurse Application.
Please note it is a requirement for all employees of North Richmond Community Health to demonstrate that they have all mandatory vaccines, inlcuding 3 doses of the COVID-19 Vaccine, annual seasonal flu vaccine, prior to commencement of employment. All offers of employment are subject to provision of a satisfactory National Criminal History Check, a valid Working with Children Check.
Applicants for this position must be legally entitled to work in Australia and will be required to provide evidence of this entitlement.
Applications will be assessed on submission and interviews scheduled accordingly. We encourage interested candidates to express their interest without delay.
Click on the question marks to view the details of each value.
OUR PEOPLE
Our Clients
Our Staff
Our Community
Our Contractors, Students and Volunteers
Our External Stakeholders
CONNECTEDNESS WITH OUR COMMUNITY
- understand how community, social connections and support affect people’s overall health and wellbeing
- our success is driven by our ability to build relationships, break silos and connect across teams, functions and our community
- our whole is greater than the sum of our parts
- value team and community, as much as individuals
- how we get things done is as important as what we achieve – the means are greater than the end.
INNOVATION
- embrace change and be open to doing things differently
- embrace new technology and look for efficiencies with resources
- have a continuous improvement mindset, exploring opportunities to improve ways of working
- strive to meet new and emerging client and/or community demands or needs
OPENNESS
- act with integrity and honesty, be transparent in your dealings, choose words and actions that are sincere and not misleading
- share ideas freely, communicate clearly and with positive intent
- actively listen and be receptive to feedback and ideas, encouraging others to contribute and speak up
- avoid any real or apparent conflicts of interest and use powers responsibly
ORGANISATIONAL LEARNING
- make the workplace a training ground for professional growth and transformation
- learning is emphasised and values, encourage making time to update knowledge and skills
- follow evidence-based practice
- be allowed to try new things and sometimes make mistakes or not always get it right
- learn constantly and keep abreast of latest developments and industry best practise
EMBRACE DIVERSITY
- put yourself in other’s shoes, treating them how you would want to be treated
- contribute to the diversity of NRCH, actively support what makes people different and different perspectives
- foster a culture of inclusion where every voice is welcome, heard and respected – LGBTIQA+, women, people with a disability, First Nations and those from migrant and refugee backgrounds
- endeavour to reflect everyone’s needs and preferences, avoiding ‘one-size fits all’ approaches
- ensure freedom from exclusion, discrimination, harassment and bullying
- we ensure clients and staff cultural safety
RESPECT FOR OTHERS
- demonstrate dignity and respect for colleagues, our clients and community members
- ensure due regard for people’s feelings, wishes, views and rights
- treating others fairly and objectively
- always communicate with respect, integrity and honesty
EQUITY OF ACCESS
- ensure provision of services to all vulnerable people without exception
- demonstrate respect for our clients and members of the community; being compassionate to different circumstances and experiences
- treat all members of our community fairly and objectively, being sensitive to unique differences
- ensure freedom from any forms of exclusion, with information sharing, transparency and accessibility
Student Placements
North Richmond Community Health provides a supportive environment for Student Placements offered to post-secondary, undergraduate and post-graduate students. Our placements aim to provide students with a valuable experience that enhances specific skills, leading to increased employability. Placement opportunities are available in the following disciplines:-
- Occupational Health
- Speech Pathology
- Social Work
- Medical
- Nursing
- Allied Health
- Dental
- Community Services
For more information or to apply, please email workforus@nrch.com.au.
All applicants must have a current Police Check and Working with Children Check (obtained at their own expense) and must be covered by insurance.
Unfortunately, not all applicants can be offered a place. This will be determined by the availability of qualified staff to supervise students.
Volunteering Opportunities
We have a range of volunteering roles throughout the year. Our volunteers bring with them their unique backgrounds, skill set and experiences making a dynamic Volunteer Team.